Client’s Rights

Notice of Privacy Practices

This notice describes how health information may be used and disclosed and how you can get access to this information. Please review it carefully.

“The HIPAA Privacy Rule establishes national standards to protect individuals' medical records and other individually identifiable health information (collectively defined as “protected health information”) and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically. The Rule requires appropriate safeguards to protect the privacy of protected health information and sets limits and conditions on the uses and disclosures that may be made of such information without an individual’s authorization. The Rule also gives individuals rights over their protected health information, including rights to examine and obtain a copy of their health records, to direct a covered entity to transmit to a third party an electronic copy of their protected health information in an electronic health record, and to request corrections.”

The Privacy Rule is located at 45 CFR Part 160 and Subparts A and E of Part 164. 

Click here to view the combined regulation text of all HIPAA Administrative Simplification Regulations found at 45 CFR 160, 162, and 164.

For more information about your privacy and HIPAA rights, visit the U.S. Department of Health and Human Services website at hhs.gov, or view this document directly: hhs.gov/sites/default/files/ocr/privacy/hipaa/administrative/privacyrule/noticeaddresssubmission.pdf

PHI stands for Protected Health Information.

The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of personal health information needed for patient care and other important purposes.

Licensing Complaints

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint. Please call 1-800-821-3205 for more information.

Texas Behavioral Health Executive Council
333 Guadalupe Street, Tower 3, Room 900
Austin, TX 78701

To file a consumer complaint, contact the Texas Attorney General's Office.

Good Faith Estimate (No Surprises Act)

As of January 1, 2022, all healthcare providers are required to provide an estimate of the cost of your care before your first appointment. You will receive a Good Faith Estimate prior to your first session, which must be signed and dated before your visit. This estimate is renewed annually and kept in your file. It does not include unexpected costs that may arise during the course of your care.

For more information visit cms.gov/nosurprises.

Requesting Your Records

You have the right to request a copy of your records at any time. To submit a request, contact Marie in writing:

Requests are processed in accordance with Texas state law. If you have questions about the process, reach out directly.